The George Blog – Oops & Comments

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Oops

We've been thinking recently that outgoing mails from support@whisstock.com were failing to get to their destinations – and indeed they were failing. And, I finally discovered, they were failing because we had an error in our outgoing mail server settings. How mortifying is that??

I do answer all mails, almost always the same day and in detail - but of course it is all a waste if they don't get to their destination.

My sincere apologies to anyone who didn't receive a reply from me.

I am going to re-send all mails from support@whisstock.com that went out (or rather should have gone out) over the last few weeks.

George

Comments

Hi, I have ordered plan no:077 but have not received them yet. I paid through PayPal and was billed to my credit card.I got the confirmation and was billed the same day (Dec 29). Can you let me know if you have received payment? Thank you.
Date posted: Sunday, 25 Jan 2009 | posted by: lamoureuxyvon

Hi lamoureuxyvon

We haven't received your payment through our PayPal account.

I saw that you had registered but our system didn't record that you ordered any plans - it only does that when you log off the PayPal page after payment.

So something has gone wrong somewhere, but I don't quite know where. I will email you right now so that we can sort it out.

George

Date posted: Sunday, 08 Feb 2009 | posted by: debenriver

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